Refund policy

✨ Return & Refund Policy — Maknae & Me ✨

Due to the handmade, made-to-order, and customized nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

Please carefully review your order details, personalization selections, colors, sizes, and shipping address before checkout.

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at bestie@maknaeandme.com with photos of the issue so we can review and help make it right 💜

Please note:

• Shipping carrier delays are outside of our control.
• We are not responsible for lost, delayed, or stolen packages once marked delivered by the carrier.
• Slight variations in color, finish, placement, or handmade details may occur and are part of the handmade process.

Thank you for supporting our small business! ✨